Terms & Conditions

Effective Date: 10 July 2026
Company: MTLAB, Inc. ("Uverest", "we", "us", "our")
Registered Address: 1111B S Governors Ave, STE 20261, Dover, Delaware, USA 19904
Contact: service@mtlab.ai

PLEASE READ CAREFULLY. THIS AGREEMENT REQUIRES INDIVIDUAL, BINDING ARBITRATION AND A WAIVER OF CLASS ACTIONS AND JURY TRIALS (SECTION 20), AND IT EXPLAINS HOW WE COLLECT, USE, AND STORE YOUR FACIAL AND BODY DATA FOR VIRTUAL TRY-ON (SECTION 11). BY CREATING AN ACCOUNT OR USING THE SERVICES — AND BY VOLUNTARILY UPLOADING OR CAPTURING IMAGES FOR TRY-ON — YOU AGREE TO THESE TERMS, INCLUDING THE ARBITRATION PROVISION, THE CLASS-ACTION WAIVER, AND THE BIOMETRIC / BODY-DATA CONSENT. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS (SECTION 20.7).

1. Agreement to Terms

These Terms & Conditions ("Terms"), together with our Privacy Policy, Cookie Policy, and Copyright & Trademarks Policy (collectively, the "Agreement"), govern your access to and use of Uverest's websites, mobile apps, browser extensions, communications, and other platforms that we own or control (the "Services"). By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, do not use the Services.

If you purchase items through or via the Services, additional terms from our retail, marketplace, and logistics partners (each a "Partner") may apply. Where there is a conflict between Partner terms and this Agreement for a specific purchase flow, the Partner terms govern that purchase.

2. Who We Are

Uverest is a U.S.-based fashion search, virtual try-on, and checkout platform operated by MTLAB, Inc. We aggregate products offered by independent Partners and may provide an integrated checkout experience. Uverest does not manufacture, own, or hold inventory unless expressly stated for a specific product.

The Services are offered to, and intended for, residents of the United States. Data Location. We host and store personal data in the United States. Primary storage and backups are maintained in the U.S.; if limited transfers are necessary to deliver the Services (for example, to payment processors, fraud-prevention providers, AI processors, or shipping Partners), we apply appropriate contractual and technical safeguards. See our Privacy Policy for details.

3. Eligibility & Your Account

  • Age. You may use the Services only if you are at least 13 years old (or older if required by your jurisdiction). If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian who accepts these Terms on your behalf.
  • US Residents. The Services are offered to, and intended for, residents of the United States. By creating an account or using the Services, you represent that you are a resident of the United States. We do not direct the Services to the European Economic Area or the United Kingdom; if you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local law.
  • Try-On & Biometric Features. Virtual try-on requires processing a scan of your facial and body geometry (see Section 11). You may use virtual try-on only if you are 18 or older, or if a parent or legal guardian has reviewed Section 11 and this Agreement and provided consent on your behalf. We may require verification of age or consent.
  • Account. To use certain features, you must create an account and provide accurate, complete information. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorized use at service@mtlab.ai.
  • Organization Accounts. If you open an account on behalf of a company or other entity, you represent that you are authorized to bind that entity, and "you" includes that entity.
  • Social Sign-In. You may register or sign in using third-party identity providers (e.g., Apple, Google). Their terms and privacy policies govern their processing of your data.

4. Our Marketplace & Checkout Models

Uverest facilitates discovery and purchase of items from Partners. Checkout may proceed in different ways:

Partner-Site Checkout (Redirect). You select a product in Uverest and complete the purchase on a Partner's website. The Partner is the merchant of record and your sales contract is with the Partner. The Partner's terms, privacy policy, pricing, taxes, shipping, and return policies apply. Uverest is not responsible for fulfillment, delivery, returns, or warranty.

Integrated (Universal) Checkout. You add items from one or more Partners to a single cart and complete payment within Uverest. For select flows, MTLAB, Inc. acts as the merchant of record, collects payment, and passes the order to the Partner(s) for fulfillment. Product returns/warranty questions generally remain with the Partner; Uverest will handle payment issues and applicable chargebacks where we are merchant of record.

In all cases, items are shipped directly by Partners unless stated otherwise. Partner shipping, return, exchange, and warranty terms apply to your order. If a Partner cannot resolve an issue, contact service@mtlab.ai with your order details and we will assist.

5. Payments, Pricing & Fees

  • Processors. Payments may be processed by one or more third-party payment processors or wallets (e.g., Stripe, Adyen, Checkout.com, Apple Pay, Google Pay, Bolt, Bonsai) using industry-standard encryption. Uverest does not store full card details; tokenization may be used for authorized, recurring, or split-shipment transactions where permitted.
  • Authorization. By submitting a payment method, you authorize us and our processors to charge the amounts due, including item price(s), shipping, taxes/duties where available, and any service fees disclosed at checkout (for example, agent, handling, or cross-site purchase fees). Pre-authorizations may be placed and later captured or released.
  • Price & Availability. Prices, inventory, imagery, and descriptions are provided by Partners and may change, be inaccurate, or be unavailable at checkout. If pricing or availability changes after you place an order, we or the Partner may cancel or adjust the order; you will be notified and refunded as applicable.
  • Currency & FX. Prices may appear in your local currency. We may apply currency conversion and/or a small FX adjustment to reduce order failure due to rate movements. Your issuing bank may also charge international or FX fees.
  • Taxes & Duties. Where feasible, estimated taxes/duties are calculated at checkout; otherwise, you are responsible for paying duties, taxes, or import charges upon delivery. Marketplace facilitator. Where we qualify as a marketplace facilitator, we may collect and remit applicable sales/use taxes on your behalf.

6. Shipping, Returns & Customer Support

  • Fulfillment. Partners are responsible for shipping times, packaging, and delivery. Estimated delivery dates are not guaranteed.
  • Returns & Exchanges. Partner return, refund, and exchange policies govern. Instructions are typically enclosed with the parcel or provided by the Partner. If you cannot reach a resolution, email service@mtlab.ai and we will help coordinate next steps.
  • Partial Orders & Split Shipments. Orders containing items from multiple Partners may ship separately and arrive on different dates.

7. Promotions & Credits

  • Uverest Promotions. From time to time, we may issue promotional codes or credits for use on Integrated Checkout. Unless stated otherwise, promos: (i) are non-transferable, non-refundable, and not redeemable for cash; (ii) cannot be combined; (iii) may exclude certain Partners or items; and (iv) may be canceled or modified at any time.
  • Partner Promotions. Partner-specific promotions are governed by the Partner's terms and may require you to apply a code at the Partner checkout.
  • Returns Impact. If you return qualifying items, the value of any applied promotion may not be refunded.
  • Financial incentives. If we offer referral credits or other incentives, see our Notice of Financial Incentive (linked where the program is offered) for eligibility and how to opt in/out.

8. User Content, Social Feed & Feedback

  • Your Content. You are responsible for content you submit or post (e.g., reviews, comments, lists, photos, prompts, avatars, try-on images) ("User Content"). You must have all rights needed to share such content and it must be lawful and accurate.
  • Your Rights in Uploads (Avatars & Try-On Images). You represent and warrant that every image you upload or capture for an avatar or try-on (a) depicts you, or a real person who has given you express permission to use their image for this purpose, and (b) does not incorporate the name, image, likeness, voice, or persona of any celebrity, public figure, or other third party without authorization. You may not upload an image of any person other than yourself unless they have consented. We may use automated and manual measures to detect and block images of public figures or non-consenting third parties, and we may remove content, disable generation, and suspend accounts that violate this rule.
  • Public Feed & Social Interaction. If you choose to publish your try-on images to the Uverest public feed, you acknowledge that your User Content will be visible to other users, alongside SKU images and branded models. Other users may view, like, comment on, and share your public User Content.
  • License to Uverest. To operate and improve the Services, you grant Uverest a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, publish, translate, display, and distribute your User Content in connection with the Services and our marketing thereof. You waive any moral rights to the extent permitted by law. We use your images to train or improve our models only if you separately opt in.
  • User-to-User License (Re-Try-On). By posting a try-on image to the public feed, you grant other Uverest users a limited, non-exclusive license to use the garment and styling data from your post to generate their own try-on images ("Re-Try-On"). This license strictly applies to the clothing and style attributes; users are expressly prohibited from extracting or reusing your facial or bodily likeness.
  • Monitoring. We may monitor, remove, or refuse User Content that violates this Agreement or applicable law, but we have no obligation to do so.
  • Feedback. You agree that suggestions or feedback you provide may be used by us without restriction or compensation.

9. Intellectual Property & DMCA

The Services (including text, graphics, logos, icons, images, videos, software, and the "look and feel") are owned by or licensed to Uverest and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Services. "Uverest" and related marks are trademarks of MTLAB, Inc. All third-party marks are the property of their respective owners.

If you believe content on the Services infringes your rights, notify service@mtlab.ai with: (i) your contact details; (ii) identification of the work claimed to be infringed; (iii) the allegedly infringing material and its location; (iv) a statement of good-faith belief; and (v) a statement that the information is accurate and, if applicable, that you are authorized to act on behalf of the rights holder. We may remove content at our discretion.

DMCA Notices (U.S.). We respect U.S. copyright law. If you believe material on the Services infringes your copyright, send a notice to our Designated Agent: DMCA Agent, MTLAB, Inc., 1111B S Governors Ave, STE 20261, Dover, DE 19904; dmca@mtlab.ai. Your notice must include: (a) your physical/electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement of good-faith belief; and (f) a statement, under penalty of perjury, that you are the owner or authorized to act. We may terminate repeat infringers.

10. Acceptable Use

  • You agree not to:
  • violate any applicable laws or third-party rights;
  • post unlawful, deceptive, defamatory, obscene, or harmful content;
  • upload images of others without permission (and for minors, without guardian consent);
  • impersonate any person, or upload, generate, or share a digital replica or likeness of any real person (including any celebrity or public figure) other than yourself without authorization;
  • harass, bully, abuse, or leave inappropriate or spam comments on other users’ content;
  • attempt to extract, manipulate, or reuse the facial or bodily likeness of another user through the Re-Try-On feature or any other means;
  • interfere with the operation or security of the Services, including introducing malware, scraping or crawling at scale, rate-limit evasion, or attempting unauthorized access;
  • mislead, fraudulently transact, or engage in abusive activity, including attempts to circumvent quantity limits, pricing, or eligibility rules;
  • use any automated means to access or use the Services except via documented APIs with our prior written permission;
  • use the Services for political campaigning, solicitation of funds, or proselytizing;
  • resell or commercially exploit the Services except as expressly permitted.
  • We may suspend or terminate access where we reasonably suspect a breach.

11. Virtual Try-On, Biometric & Body Data; AI & Sizing Disclaimers

  • Uverest offers AI-assisted styling, sizing guidance, and augmented-reality (AR) and AI virtual try-on. To create personalized try-on images, the Services collect and process a scan of your facial and body geometry derived from the image(s) you provide ("Body Data").
  • Possible classification as biometric data. Depending on your jurisdiction, Body Data may be classified as "biometric information" or a "biometric identifier" under laws such as the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), the Washington My Health My Data Act, and similar state laws.
  • Your consent. Providing Body Data is voluntary and entirely your choice. By voluntarily choosing to use virtual try-on and providing your image(s), you acknowledge and provide your informed written consent to Uverest's collection, use, storage, and processing of your Body Data as described here and in the "Biometric & Body-Related Data" section of our Privacy Policy. If you do not consent, do not use virtual try-on.
  • Purpose limitation. We use Body Data solely to generate, display, and improve your virtual try-on and fit results. We do not use Body Data to identify you, for surveillance, or for advertising, and we do not sell, lease, or trade it.
  • Third-party processing. To generate your try-on, we transmit your image(s) and derived data to third-party AI providers acting as our processors under contract (see our Privacy Policy). They may use the data only to perform the try-on on our behalf, may not retain it beyond what is necessary, and may not use it to train their own models.
  • Retention & deletion. We retain and destroy Body Data and try-on images as described in our Privacy Policy, and you may delete them at any time in the app or by emailing service@mtlab.ai.
  • Minors. If you are under 18, you may use virtual try-on only with the consent of a parent or legal guardian who accepts this Section and the Privacy Policy on your behalf.
  • Advisory only. These features are advisory only and may not reflect actual color, drape, fit, or fabric. Sizing recommendations are estimates based on available data and may vary by brand or batch. You should consult Partner size charts and return policies and use your own judgment before purchase.

12. Third-Party Links & Services

The Services may contain links to third-party sites or services. We are not responsible for their content, policies, or practices. Your interactions with Partners and third parties are solely between you and them.

13. Changes to the Services

The Services evolve over time and features may be added, changed, or removed without notice. We may impose or modify usage or storage limits, or discontinue the Services in whole or in part.

14. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties and conditions, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error free, secure, or free of harmful components, or that information (including price, availability, imagery, and descriptions) is accurate, complete, or current.

Some jurisdictions do not allow the exclusion of certain warranties; in such cases, the exclusions apply to the maximum extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by law, Uverest and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any: (a) indirect, incidental, special, consequential, exemplary, or punitive damages; (b) loss of profits, revenue, goodwill, or data; (c) business interruption; or (d) procurement of substitute goods or services, arising out of or related to your use of (or inability to use) the Services, any purchase through the Services, or Partner actions or omissions.

In all cases, our aggregate liability for all claims relating to the Services shall not exceed the greater of USD 100 or the total fees you paid directly to Uverest for transactions in the 12 months preceding the claim. Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

16. Your Responsibility & Indemnity

You are responsible for your use of the Services and User Content. You agree to indemnify and hold harmless Uverest and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising from: (a) your breach of this Agreement; (b) your violation of law or third-party rights; or (c) your User Content or any image you upload or capture, including any claim that such content infringes or violates a third party's intellectual property, privacy, publicity, or likeness rights (for example, a claim arising from your upload of another person's or a public figure's image).

17. Sanctions, Export & Compliance

You represent that you are not subject to sanctions or located in a restricted jurisdiction and that you will not use the Services in violation of U.S., EU, UK, UAE, or other applicable export-control and sanctions laws. We may restrict access where required by law or Partner policy.

18. Suspension & Termination

We may suspend or terminate your access to the Services at any time with or without notice if we reasonably believe you have breached this Agreement, engaged in fraud or misuse, or where required by law. Upon termination, your rights under this Agreement will cease immediately. Sections that by their nature should survive (including payment obligations, IP, disclaimers, limitations of liability, indemnities, biometric/body-data consent, arbitration, and governing law) will survive termination.

19. Force Majeure

We will not be liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, labor disputes, utility or internet failures, supplier delays, war, terrorism, epidemics, government actions, natural disasters, or network/platform outages. We will use reasonable efforts to mitigate the impact and resume performance as soon as practicable.

20. Governing Law, Arbitration & Dispute Resolution

20.1 Governing Law. This Agreement, and any non-contractual obligations arising out of or in connection with it, are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below.

20.2 Informal Resolution First. Before starting an arbitration, you and Uverest agree to try to resolve the dispute informally for at least 60 days. Send a written description of the dispute, your contact details, and the relief you seek to service@mtlab.ai. We will do the same for any claim we have against you.

20.3 Binding Individual Arbitration. If the dispute is not resolved within 60 days, you and Uverest agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided in Sections 20.7 and 20.8. The arbitration will be conducted in the English language, seated in Delaware or (at your election) your county of residence, and may proceed by documents, telephone, or video where the rules allow. The arbitrator may award the same individual relief a court could, and the award may be entered as a judgment in any court of competent jurisdiction.

20.4 Delegation. The arbitrator has exclusive authority to resolve all threshold issues, including the arbitrability, scope, interpretation, and enforceability of this arbitration agreement — except that the enforceability of the Class-Action Waiver in Section 20.5 is for a court, not the arbitrator, to decide.

20.5 Class-Action Waiver. YOU AND UVEREST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of a representative or class proceeding. If this Class-Action Waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and proceed in a court of competent jurisdiction (Section 20.10), while all other claims proceed in arbitration.

20.6 Coordinated / Mass Arbitration. If 25 or more similar arbitration demands are submitted by or with the coordination of the same or coordinated counsel, the demands will be administered in sequential batches of up to 50 (with any remainder as a final batch). The parties will select bellwether cases from each batch, and a single set of filing and administrative fees will apply per batch. This batching process is intended to promote efficiency and does not waive any party’s rights.

20.7 30-Day Right to Opt Out of Arbitration. You may opt out of the arbitration and class-waiver provisions in Sections 20.3–20.6 by emailing service@mtlab.ai within 30 days of first accepting these Terms (or of a material change to this Section), stating your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out has no effect on any other part of this Agreement, and does not affect any prior arbitration agreement between you and Uverest.

20.8 Small Claims & Injunctive Relief. Either party may bring an individual claim in a small-claims court of competent jurisdiction instead of arbitration. In addition, we may seek injunctive or other equitable relief in court to protect our intellectual property or prevent misuse of the Services.

20.9 Jury-Trial Waiver. To the extent any dispute proceeds in court rather than arbitration, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

20.10 Forum for Non-Arbitrable Claims. For any claim not subject to arbitration, the state and federal courts located in Delaware — specifically, the courts of the State of Delaware sitting in New Castle County and the United States District Court for the District of Delaware — have exclusive jurisdiction and venue. You and Uverest irrevocably consent to the personal jurisdiction of such courts and waive any objection to venue or forum non conveniens.

20.11 Time Limit to Bring Claims. To the extent permitted by law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the cause of action accrues, or such claim is permanently barred.

20.12 Mandatory Local Rights. Consumers located in jurisdictions with mandatory rights under local consumer laws retain those rights; nothing in this Section limits any protection that cannot be waived by agreement.

21. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted in the Services with the "Effective Date" above. If a change is material, we will provide reasonable notice (e.g., by email to the address associated with your account or in-app notice). Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

22. App Store Platform Terms

If you access the Services via a mobile app: (a) Apple and Google are not parties to these Terms; (b) Apple (for iOS) and Google (for Android) are third-party beneficiaries with the right to enforce applicable developer terms; (c) you must comply with applicable App Store/Play policies; and (d) Apple/Google have no warranty or support obligations for the Services.

23. Miscellaneous

This Agreement is the entire agreement between you and Uverest regarding the Services and supersedes prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. Headings are for convenience only and do not affect interpretation.

24. Contact Us (No Forms)

For support, order issues, IP notices (including DMCA), or questions about these Terms, email service@mtlab.ai.

Annex A – Copyright & Trademarks (Summary)

  • All Uverest trademarks, logos, and brand elements are the property of MTLAB, Inc.
  • Third-party trademarks and images are used under license, authorization, or applicable exceptions.
  • If you believe your IP has been misused, contact service@mtlab.ai with the details listed in Section 9.

Annex B – Partner Terms (Summary)

  • Partner return windows, restocking fees, final-sale exclusions, and warranty terms vary by Partner and product category.
  • Where MTLAB, Inc. is merchant of record, Uverest will address payment issues; product quality, sizing, or warranty questions are handled by the shipping Partner.
  • If a Partner fails to respond within a reasonable time, contact service@mtlab.ai and include receipts, order IDs, and photos (if applicable).